Leadership Series: Jeff Hamel

At Civix, our clients are driven by the millions they serve.  In turn, we’re driven to ensure they have the best solutions to support their work. We want to help bring innovative ideas to a public sector that faces significant challenges. When we help our clients succeed, it enables them to make a positive impact in the lives of the people they serve.  This partnership doesn’t work without great people.


Meet Jeff Hamel, Vice President of Product Management, Critical Infrastructure

Where is home?

I work out of the Covington, LA office, and I live in Madisonville, LA.

Where did you go to school?

I have a Bachelors of Science in Mathematics from Loyola University of New Orleans.

Tell us about your work at Civix?

I joined GCR in 2016 as a Senior Project Manager in the State Government Division. I was promoted to Senior Program Manager and Vice President of Product Management in the Critical Infrastructure business unit.  Prior to GCR, I served as the Senior Operations Manager for a healthcare software and revenue services company and worked in the finance and public sectors as a Project Manager and Systems Analyst.

What are you most proud of?

I was responsible for all three product channels (Civil, Finance, and Operations) in CI, delivering highly specialized, mission-critical software solutions for Transportation and Federal Government clients. These solutions had tangible, measurable value to minimize risk. They increased productivity, drive profitability, and ensured compliance.

I have defined and executed product/project governance and C-level analytics to improve efficiency and increase margins, as well as managed  the product transformation of a legacy healthcare application to SaaS which increased annual reoccurring revenue from $1M to $3M. I have also lead a multi-phase project that launched online retail and commercial banking that increased sales from $20M to $55M in 1 year and supported 900K online users.

What is your professional interacting style?

I consider myself to be a leader, an innovator, and a collaborator.

What are your strengths?

I have over 28 years of IT management experience, where I’ve been responsible for P&L, budgets, forecasts, application architecture, software development, big data informatics, and solution integrations. I can lead strategic alliances to effectively align and support key business initiatives and build and retain high performance teams for a market-leading brand with a national footprint, with proven scalability and entrenched position in core sectors.

I can define and execute program and product governance with C-level analytics to improve efficiency and increase margins.

What is a fun fact about you?

I enjoy working from home on Mondays because I get to watch my granddaughter. I played college basketball for Loyola. Snug Harbor is my favorite jazz club and I want to visit every US state.