A two-part organizational change management webinar series for state and local government leaders, designed to help agencies reduce resistance, improve adoption, and support sustainable modernization. 

Software isn’t successful unless it’s adopted. Our two-part webinar series gives government agencies practical approaches to ensure modernization efforts succeed – operationally, organizationally, and beyond implementation.  

KEY TAKEAWAYS  

  • Hidden human factors that make-or-break modernization projects 
  • Frameworks for stakeholder engagement, clear communication, and adoption 
  • How to overcome resistance and foster agency-wide confidence 
  • Ways to measure and sustain adoption success 
  • Practical strategies from current implementations  

Speakers

Kim Steglich, Certified Change Management Professional, Steglich Consulting  

Kim Steglich is an organizational change management consultant who specializes in helping organizations navigate high-stakes modernization efforts. ACMP-certified and experienced across both public and private sectors, she brings a practical, people-first approach to complex transformation efforts. She currently supports Civix as the organizational change management lead for statewide system modernization efforts.

Matt Walker, Chief Operating Officer, Civix  

Matt Walker is Civix’s COO, leading Customer Success and delivery teams responsible for statewide system modernization projects. With more than 30 years of experience scaling SaaS and services organizations, he brings operational rigor and a client-focused approach to ensuring Civix’s implementations deliver lasting value for government agencies.

PART 1

The Human Side of Change in State Agencies

WHEN

December 11th, 2025
11:30 AM  – 12:15 PM CST 


PART 2

Driving Adoption in State Agency Modernization

WHEN

December 18th, 2025 
11:30 AM  – 12:15 PM CST