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Support

Our clients enjoy around-the-clock support from day one to beyond implementation. Using set workflows, technology tools, and proven processes, this dedicated group is exclusively charged with ensuring client success.

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The Civix Client Success Center

An Extension of Your Team

Our client success team constantly monitors systems, provides instant support, and creates solutions to overcome new challenges. Agile and innovative, we bring together the best and the brightest from across disciplines to enrich and add capacity to your office.

24/7 Support

Dedicated support lines offer a roster of subject matter experts at your fingertips.

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Real-Time Open Ticket Dashboard

Client dashboards allow real-time views into maintenance efforts, eliminating delays in communication and saving valuable time when it matters most.

Proactive Security

Issues aren’t just resolved, they’re avoided using proactive scanning, testing, and ongoing system monitoring.

We are your trusted partners, an extension of your team, on a mission to transform the public sector.

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The latest from Civix

Civix is Now an Approved NCPA Vendor

Prevent Business Registration Fraud with the Civix Filing Authority

States across the country count on Civix for the most innovative solutions that enable efficient, seamless interactions with business customers.

GASB Compliance, Simplified

Public sector organizations have little time to comply with this year’s GASB 87 requirements. Relying on an automated compliance solution can make all the difference.

Civix Experts Encourage CDBG-DR Grantees to Take Advantage of Early Access to Funding for Administrative Costs

HUD has extended a unique opportunity to grantees of the 2020 CDBG-DR allocation. They can now access funding for administrative costs earlier than usual.

Civix Shares Checklist for Meeting CDBG-DR Certification Deadline on April 8th

CDBG-DR grantees have a short timeframe to demonstrate they are prepared to administer the federal recovery funding.
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Civix Voter Tech Featured by Amazon Web Services

Civix Enriches End-to-End Election Capabilities

Every state has different election laws and capabilities, making a common industry election management system seemingly impossible.

Watch: Civix End-to-End Election System Featured by GovTech

Civix Government President Mike Wons recently sat down with Government Technology for a Q&A.
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The SMS Regulation is Coming. Is Your Airport Ready?

The FAA defines SMS as “the formal, top-down, organization-wide approach to managing safety risk and assuring the effectiveness of safety risk controls. It includes systematic procedures, practices, and policies for the management of safety risk.”
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