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Support

Our clients enjoy around-the-clock support from day one to beyond implementation. Using set workflows, technology tools, and proven processes, this dedicated group is exclusively charged with ensuring client success.

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The Civix Client Success Center

An Extension of Your Team

Our client success team constantly monitors systems, provides instant support, and creates solutions to overcome new challenges. Agile and innovative, we bring together the best and the brightest from across disciplines to enrich and add capacity to your office.

24/7 Support

Dedicated support lines offer a roster of subject matter experts at your fingertips.

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Client dashboards allow real-time views into maintenance efforts, eliminating delays in communication and saving valuable time when it matters most.

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Issues aren’t just resolved, they’re avoided using proactive scanning, testing, and ongoing system monitoring.

We are your trusted partners, an extension of your team, on a mission to transform the public sector.

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Articles

The latest from Civix

How EM Grantees Can Automate FFATA Compliance

Civix Announces Sale of Critical Infrastructure Division 

Civix, a leading public sector software and services firm, announced today that it has sold its Critical Infrastructure division to Modaxo Inc. (“Modaxo”), a global technology organization focused on moving the world’s people. 

Civix Celebrates Completion of Ohio Creek Watershed Project, One of Several HUD NDRC Projects to be Completed

On June 21, 2023, Civix grant experts joined officials from the City of Norfolk and State of Virginia to celebrate the completion of Ohio Creek Watershed Project.

Civix Releases Guide for Meeting HUD Equity Requirements

Solutions for 13 of the Most Common Airport Credentialing “Challenge Areas” 

Our Toolkit provides recommendations in 13 credentialing “challenge areas,” such as staffing limitations and job duty assignments, appointments and scheduling, and leveraging available technology.  

Recap of the 2023 Civix Airport Users Conference

Civix was thrilled to welcome colleagues from throughout the country to another successful Civix Airport Users Conference, held on April 15-17, 2023, in New Orleans.

Civix and Zwipe Initiate Proof-of-Concept with Safe Skies at Richmond International Airport

Civix, in partnership with Zwipe, is performing a new biometric technology Proof-of-Concept (POC) initiative at Richmond International Airport (RIC), a TSA-approved Airport Innovation Forum member in the United States.

HUD CDBG-DR Problem Solving Clinic 

Civix federal grant experts will be participating in the U.S. Department of Housing and Urban Development (HUD) Community Development Block Grant Disaster Recovery Problem Solving Clinic next week in Chicago and virtually.

New Case Study Shows How the Busiest and Most Efficient Airport in the World is Meeting SMS Regulations 

An airport of this size and complexity requires a robust and flexible Safety Management System (SMS), and for this, ATL counts on Civix. 
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